Carboy Winery - Drink Wine Here or Take Some Home!

FAQ - Club Membership

General Club Membership

What is Club Carboy?

The best way to experience Carboy wines! Our wine club gives you access to early release and small-batch, limited production wines. We offer 3 different club levels. The Lode level is our most affordable level and focuses primarily on early release wines. The Mother Lode offers access to our small-batch, limited production wines plus early release wines. Adit 79 is limited to 50 members (by invitation only) who commit to $1,000 per year in club purchases. 

What is the fee to join the club?

There is no fee to join the club. You will purchase and receive your first club allocation of wine at time of sign-up. Then you will only be charged for the wines you purchase at each club release.

How often will I be charged and how much?

Club charges are automatically processed 4 times a year, generally in March, June, September and December.  
- Lode: approx. $50-$99 per allocation
- Mother Lode: approx. $150-$200 per allocation

What are the benefits of joining Club Carboy?

In addition to access to our best wines, the following perks are included for all club members:
- 20% discount on club wine purchases and all full-price Carboy wine by the glass, bottle or 1-liter Carboy fill at the tasting room (excludes happy hour)
- 20% discount on all full-price Carboy retail merchandise
- 2 complimentary tasting flights between each club release
- 1 free glass of wine per membership account per month
- 1 free Carboy growler (fill not included)
- Club release events and tastings

What if I miss my free glass of wine one month or one of my quarterly flights, do they carry over?

No. These benefits reset at each club release for the complimentary flights and each month for the free glass of wine

Can I select the wines?

Yes! We will select wines for each club release. You will be given details about how to customize your wines when we announce the club release

How do I cancel my membership?

Please send notice of cancellation in writing to club@carboywinery.com. You must email your request to cancel at least one week prior to a scheduled club release date to avoid being charged for the club release

I have a Carboy Rewards card. Do I need this card when I visit the tasting room?

No, the Rewards card is no longer necessary.  Additionally, The Carboy Winery Rewards program will end as of September 1, 2021. Please download our new club app from the app store at Apple or Google Play to receive your 20% discount, complimentary flights and monthly free glass of wine.

CO Members

When can I pick up my club wines?

You will be notified via email of each club release date. Please visit the tasting room on or after the release date at your convenience to pick up your club wines

How long do I have to pick up my wine?

We will keep all club wines in stock and available at all tasting rooms for three months from the club release date. After three months, we will restock these wines and cannot guarantee availability. Substitutions may be necessary for wines picked up more than three months after the club release date

Can I pick up my club wines at a different location than my usual pick-up location?

Yes. You do not need to notify us if picking up one time at a different location. If you want to switch your preferred pick-up location to a different location, please email club@carboywinery.com

Can you ship my wines to me?

No, we are presently unable to ship in state to CO addresses

I just signed up online. When will I receive my first club allocation?

We will charge the credit card you provided for your first allocation of wine (usually within 1-3 business days). Please watch your email for an order receipt notification. Then you may pick up your wines at the tasting room. You will be charged for the most recent club release. If you want to change the wines in your first allocation, we can make changes to your order when you pick up the wines and charge/refund any cost difference to your credit card on file

How do I update my account information?

Please login to your account at https://carboywinery.vinespring.site/login to update your email address, phone number and credit card information

Can a friend or relative pick up my club wines?

Yes! Please let us know in advance by emailing club@carboywinery.com or calling the tasting room to let us know who will pick up your wines

Can I purchase and ship wine to a friend or relative?

Please email club@carboywinery.com to place an order. We are presently unable to ship in state to CO addresses but can ship to most other states

Out-of-state Members

I just signed up online. When will I receive my first club allocation?

We will charge the credit card you provided for your first allocation of wine (usually within 1-3 business days). Please watch your email for an order receipt notification and shipment tracking information. You will be charged for the most recent club release. If you want to change the wines in your first allocation, please place an online order or email club@carboywinery.com as soon as possible after signing up online

How do I update my account information?

Please login to your account at https://vinoshipper.com/b/profile/ to update your email address, phone number and credit card information

How do I receive my club member discount online?

Simply place an online order at https://www.carboywinery.com/wines and enter the same email address associated with your club account. You will automatically receive your 20% discount at checkout

Where do you ship?

We presently ship to 38 states (AK, AZ, CA, DC, FL, GA, HI, IA, ID, IL, IN, KS, LA, MA, MD, ME, MN, MO, NC, ND, NE, NH, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, VA, VT, WA, WI, WV, WY)

How much do shipments cost?

Shipments include the cost of the wines, tax and shipping. Shipping rates vary. Your order will automatically ship with UPS Ground shipping unless you select expedited shipping

When will you ship my wines?

We will notify you of the anticipated shipping date (usually on or within 1-2 business days of the time of transaction). Shipments are generally sent on Mondays or Tuesdays to get your shipment to you as quickly as possible

Do I have to be home to receive my wine?

An adult age 21+ must be present to sign for delivery. UPS will make several delivery attempts before returning the shipment to us. You are responsible for any fees for returned shipments

What if I am going to be away from home when my shipment is scheduled to arrive?

You may request to hold your shipment for up to 3 months or pick up locally at a tasting room if you will be in CO. Please email club@carboywinery.com to request a hold or local pick-up. After your shipment is processed and picked up by UPS, we are unable to cancel or change your shipment. Please contact UPS to reroute your shipment to a UPS store location. You are responsible for any fees for rerouted shipments

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